Improve service quality with care in mind when
handling the business of taxation and create a
harmonious environment for both tax collectors
and payers.
The computer counter, toll free city calls,
reading glasses of different degrees, stationery
and writing tables and chairs are provided to
the public in the taxpayers’ reception center. A
neat, tidy, green and pleasant environment is
built through the “5S movement”. The service
with “smile, friendliness, and politeness”
represents a caring and warm environment.
Research, innovation and improvement of the
imposition process and the simplification of
operational procedures are constantly being
undertaken. Information technology is used to
improve the efficiency of tax imposition and to
gain the trust and support from taxpayers.
Build a brand new information platform of local
tax
To follow the program of an information platform
for local taxes of the Ministry of Finance, the
host for handling local taxation has been
replaced. People may make inquiries and the
issuing of certificates will be across counties,
cities, and government organizations.
Promote the concept of “roads to be replaced by
the Internet” to accelerate the implementation
of e-government
The coverage of on-line service offering great
convenience to the people and the application
items are constantly extended for comprehensive
service. The website of the Office is
reestablished to provide various information
service offering great service to the people and
two-way communication. In addition, an English
version, zero-barrier webpage is added on the
website.
