Improve service quality with care in
mind when handling the business of taxation and create a
harmonious environment for both tax collectors and
payers.
The computer
counter, toll free city calls, reading glasses of
different degrees, stationery and writing tables and
chairs are provided to the public in the taxpayers’
reception center. A neat, tidy, green and pleasant
environment is built through the “5S movement”. The
service with “smile, friendliness, and politeness”
represents a caring and warm environment. Research,
innovation and improvement of the imposition process and
the simplification of operational procedures are
constantly being undertaken. Information technology is
used to improve the efficiency of tax imposition and to
gain the trust and support from taxpayers.
Build a brand new information platform
of local tax
To follow the
program of an information platform for local taxes of
the Ministry of Finance, the host for handling local
taxation has been replaced. People may make inquiries
and the issuing of certificates will be across counties,
cities, and government organizations.
Promote the concept of “roads to be
replaced by the Internet” to accelerate the
implementation of e-government
The coverage of
on-line service offering great convenience to the people
and the application items are constantly extended for
comprehensive service. The website of the Office is
reestablished to provide various information service
offering great service to the people and two-way
communication. In addition, an English version,
zero-barrier webpage is added on the website.
